Cookie Policy
Last updated: January 1, 2024
Introduction
This Cookie Policy explains how Expedited Visa Appointment System (EVAS) uses cookies and similar tracking technologies on our website. We use these technologies to enhance your browsing experience, analyze site traffic, personalize content, and deliver targeted advertisements.
What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us remember your preferences, understand how you use our site, and improve your experience. Some cookies are essential for the website to function properly, while others are optional and used for analytics and advertising purposes.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly and cannot be switched off in our systems:
- Session management cookies
- Security cookies
- Load balancing cookies
Analytics and Performance Cookies
These cookies allow us to analyze how visitors use our website and monitor performance:
- Google Analytics 4 (GA4): Tracks user behavior, page views, and site performance
- OpenReplay (Self-hosted): Session replay tool to understand user experience
Functionality Cookies
These cookies enable enhanced functionality and personalization:
- Language preferences
- Chatwoot (Self-hosted): Live chat functionality
- Google Tag Manager: Tag management system
Advertising and Targeting Cookies
These cookies are used to deliver relevant ads and track marketing effectiveness:
- AdRoll: Remarketing and behavioral targeting
- Meta (Facebook) Pixel: Advertising and conversion tracking
- LinkedIn Pixel: Professional audience targeting
- Google Ads: Search and display advertising
Payment Processing Cookies
These cookies are set by our payment processors to ensure secure transactions:
- Stripe/HiPay: Payment processing and fraud prevention
Cookie Management
You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
You can manage your cookie preferences through:
- Browser settings: Each browser has different controls for cookie management
- Our cookie consent banner: Adjust your preferences when you first visit our site
- Third-party opt-out tools
Data Collection and Usage
The information collected through cookies may include:
- IP address and device information
- Browser type and settings
- Date and time of visits
- Pages viewed and links clicked
- User behavior and interaction data
- Language preferences
- Geographic location (country/region level)
This information is used to:
- Improve website functionality and user experience
- Analyze site performance and traffic patterns
- Personalize content and advertisements
- Prevent fraud and ensure secure transactions
- Comply with legal obligations
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we post changes to this policy, we will revise the "Last Updated" date at the top of this policy.
Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact our support team. We are available 24/7 to assist you in English, French, or Spanish.