Terms and Conditions
Last updated: January 1, 2024
Agreement to Terms
Welcome to Expedited Visa Appointment System (EVAS). By accessing our website and using our visa appointment booking services, you agree to be bound by these terms and conditions. Please read them carefully before proceeding with our services.
EVAS is an independent service provider and is not affiliated with the US Government or US Embassy. We provide premium assistance in securing visa appointments through official embassy systems.
Our Services
EVAS provides the following premium visa appointment booking services:
- Fast-track embassy appointment booking assistance
- 24/7 multilingual customer support
- Real-time appointment availability monitoring
- Satisfaction guarantee with refund policy
- Secure SSL-encrypted payment processing
Our services are designed to expedite the appointment booking process only. We do not influence visa decisions or guarantee visa approval.
Pricing and Payment
Our service fees are clearly displayed on our website. Current pricing is $300 for premium service, with occasional promotional discounts. All payments are processed through secure SSL-encrypted checkout.
- Full payment required before appointment booking
- Multiple secure payment methods accepted
- Prices displayed in USD with local currency conversion available
- Special rates and promotional discounts may apply
Satisfaction Guarantee
Our satisfaction guarantee covers the following scenarios:
- Unable to secure an appointment within promised timeframe
- Technical failures preventing service delivery
- Refund requests processed within 5 business days
- Embassy system changes affecting appointment availability
Service Limitations
Please be aware of the following service limitations:
- Specific appointment dates cannot be guaranteed
- No influence over embassy visa decisions
- Subject to embassy system availability
- Emergency cases handled on best-effort basis
- Dependent on embassy booking system functionality
User Responsibilities
Users of our services are responsible for:
- Providing accurate personal and visa information
- Maintaining responsive communication
- Protecting account credentials
- Using services for legitimate visa purposes only
- Complying with embassy requirements
Customer Support
Our customer support services include:
- Support in English, Hindi, and Chinese
- 24/7 availability with rapid response times
- Priority handling for urgent cases
- Detailed support interaction records
Intellectual Property
All content on our website, including text, graphics, logos, and software, is our property and protected by intellectual property laws. You may not:
- Copy or reproduce our content without permission
- Use our service for unauthorized purposes
- Modify or create derivative works
- Remove any copyright or proprietary notices
Limitation of Liability
While we strive to provide reliable service, we are not liable for:
- Embassy decisions or policy changes
- Delays or cancellations beyond our control
- Technical issues with embassy booking systems
- Indirect or consequential losses
- Visa application outcomes
Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.
Contact Information
For questions about these terms or our services, please contact our 24/7 support team. We are committed to addressing your concerns promptly and professionally.